Privacy Policy

 

At TBCo (The Tartan Blanket Co Ltd, Company Registration No. SC358594) we are committed to ensuring that the personal information you share with us remains private and is only used for the purposes as set out in this policy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit and make a purchase from https://tartanblanketco.com (the “Site”) and interact with our social channels. By visiting https://tartanblanketco.com you are accepting and consenting to the practice described in this policy.

This policy will outline:

  • What information we collect from you
  • How we collect your information
  • Sharing your information and why
  • Cookies 
  • What are your rights?

Legitimate Interest
In certain circumstances, we may need to use your data to pursue our legitimate business interests in a manner that you would reasonably expect as part of running our business, and which does not significantly impact your rights, freedoms, or interests.

If you have given us consent to use your personal data, you have the right to change your mind and withdraw that consent at any time.

When we process your personal data based on our legitimate interest, you have the right to request that we stop processing your data for reasons related to your particular situation. We will comply unless we have a compelling legitimate reason to continue processing your data, such as for the administration of an extended warranty.

Your Information

What information do we collect?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

How do we collect your information?

Collection of your Personal Information
TBCo collects your personal information when you:
  • Register for an online TBCo Ltd account
  • Place an order
  • Submit Enquiries
  • Attend Events
  • Subscribe to our Marketing Emails 
  • Subscribe to our SMS Marketing
  • Tag us or post material about us on social media
  • Participate in promotional activities or competitions
  • And through other similar activities
Collection of your ‘Order Information’ 
TBCo collects your order information. When you make a purchase through the Site we collect the following information submitted by you:
  • Name
  • Address (Billing/Shipping)
  • Email Address
  • Phone Number

Collection of your ‘Device Information'
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. See below for more information. 
  •  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Newsletter Subscription

You can subscribe to our TBCo newsletter on our sign-up page, homepage and relevant landing pages. Additionally, during the checkout process on our ecommerce platform, you will encounter a pre-selected checkbox indicating your consent to subscribe to our newsletters. This checkbox is automatically selected; should you prefer not to receive our newsletters, you must deselect this box before finalising your purchase. By maintaining the selection, you consent to receive promotional emails, updates, and other communications from us. You may opt out of these communications at any time by using the unsubscribe link provided in any email you receive. We prioritise your privacy and manage your personal information in compliance with our Privacy Policy. 

 

Why do we collect?

We use the Order Information that we collect generally to:

  • Fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us improve your browsing experience by:

  • Screening for potential risk and fraud (in particular, your IP address) 
  • Improve and optimise our Site by using analytics about how our customers browse and interact with the Site
  • Assessing the success of our marketing and advertising campaigns

 

Sharing Your Personal Information

TBCo works with trusted suppliers, agencies and business to ensure that we provide you with the best possible service and high quality products. Examples of who and why we share your information with below:

Delivery Partners
To make sure you receive your goods we work with a selection of trusted delivery partners. The order information shared with them is to ensure your items are delivered.

Shopify
We use Shopify to power our online store, read how Shopify uses your Personal Information here.

Google Analytics 
We use Google Analytics to help us understand how our customers use the Site for improvement. Google Analytics collection information anonymously. Read how Google uses your Personal Information. We also use this information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

You can opt-out of Google Analytics here. 

Facebook Pixel
We use Facebook Pixel by Facebook Inc on our website to help us understand how our customers interact with our social campaigns and ads. This allows us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected by Facebook is anonymous. Read how Facebook uses your Personal Information here. You can opt-out of Facebook targeted ads here.

Payment Processing
We work with trusted third party payment processing partners, PayPal, Google Pay and Shop Pay, to ensure you have the best choice to securely process your payment. 

SMS Marketing
If you sign up to receive marketing text messages from TBCo with the phone number provided, you agree to receive texts including messages sent by autodialer. Your consent is not a condition of any purchase and standard message and data rates may apply. Message frequency varies. You may withdraw your consent from SMS Marketing at any time by clicking on the unsubscribe link in your text message from TBCo.

Klarna
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.”

Other Third Party Service Providers
We may also share your data with: 

  • Third parties that provide services to us, such as system hosting, management, and support; data analysis; facilitation of advertisements; data backup; data security and storage services; 
  • Relevant third parties as part of a corporate transaction, such as a reorganisation, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business

We will never use your personal data to advertise, promote, or market third-party goods or services to you. Additionally, we will not license or publish any of your personal data. We do not and will not sell any personal data to third parties for their own commercial use.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

What are cookies?
Cookies are small text files with small pieces of data that are saved to your computer to identify your computer when you use a computer network. HTTP cookies are used to identify specific users to improve your web browsing experience and know what information to specifically serve you. 

Cookies are not harmful and do not contain pieces of personal information about you such as your home address, email address or credit card details. The only way this information is gathered is if you submit that information to us. 

How do we use cookies?
  • Functionality – TBCo. uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – TBCo. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TBCO. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Why do we use cookies?
TBCo uses cookies to streamline consumers' web experience by tracking usage of the website and customise your experience when you are visiting the site. By tracking usage, this allows us to tailor the website. 

Opting Out

You can set your browser not to accept cookies, and the websites below tell you how to remove cookies from your browser. If you chose to remove cookies, some of our website features may not function as a result.
Visit www.aboutcookies.org or www.allaboutcookies.org

You can opt out of targeted advertising through the following links below:
Facebook - https://www.facebook.com/settings/?tab=ads 
Google - https://www.google.com/settings/ads/anonymous 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

What Are Your Rights?

TBCo Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request for copies of your personal data. 
  • The right to rectification – You have the right to request that TBCo. Ltd correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that TBCo. Ltd. erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that TBCo. Ltd restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to TBCo. Ltd processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that TBCo. Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information. You have the right to object to us processing your data and can be removed from our system at any time. If you wish to do so, please contact us using our contact form. If you wish to stop receiving marketing emails about our products and services, you can unsubscribe here.

Changes

This Privacy Policy is effective as of 11 June 2021. TBCo Ltd may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons, by posting a change notice to this page.

Contact Us

For more information about our privacy practices or if you have questions please feel free to contact us at hello@tartanblanketco.com.